Returns & Terms
All the prices on the Inner Hue website are displayed and processed in Australian Dollars - AUD.
Inner Hue understands that you need to receive your purchase safely and as soon as possible. We use Australia Post eParcel for Australian and DHL for International shipments .
NOTE : IF YOU ORDER PRODUCTS FROM OUR SITE FOR DELIVERY OUTSIDE OF AUSTRALIA THEY MAY BE SUBJECT TO IMPORT DUTIES AND TAXES WHICH ARE LEVIED WHEN THE DELIVERY REACHES THE SPECIFIED DESTINATION.
YOU WILL BE RESPONSIBLE FOR PAYMENT OF ANY SUCH IMPORT DUTIES & TAXES.
PLEASE NOTE THAT WE HAVE NO CONTROL OVER THESE CHARGES & CANNOT PREDICT THEIR AMOUNT.
PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR FURTHER INFORMATION IF YOU ARE CONCERNED BEFORE PLACING YOUR ORDER.
STANDARD POSTAGE & PACKAGING CHARGES ARE BASED ON THE VALUE OF YOUR ORDER.
We do not give refunds for change of mind purchase. If the product is faulty it must be shipped back to us, upon receiving it we will assess it and send out another item.
Dispatch time frame is between 1 - 7 days. If there is any urgency with your order please advise us when ordering so that we can make it our priority to get the goods to you.
Should you be purchasing any product as a gift and would like for it to be sent to their address, ensure that you include the recipient's address in the SHIPPING ADDRESS when you complete the details.